Admin & setup

How do I remove a person?

To prevent members of your team from using Cradle, follow these steps.

To remove a person follow these simple steps:

  1. Go to the People page on the website
  2. Click the card for the person you'd like to disable
  3. Click Disable [name] (the button shows the person's first name)

You're done!

Notes

  • Disabled users won't be able to make phone calls, log into Cradle and won't show up in your team list (you may need to restart for them to disappear)
  • Remember to add another person into any Group in which the user you have disabled was the only user (or calls will have nowhere to go!)
  • If you are not adding another person in, please contact support to update your billing plan