Accounting Practices
Have better conversations, get more work done, and delight your clients on the phone
Trusted by accountants
Enable effective accountants
Accountants deliver lots of value over the phone - every time a client calls is an opportunity to add value to their business, both by ensuring they're compliant and have their risks minimised, and by helping them reach their potential through high quality advisory work.
With Cradle, your team is equipped to perform their role effectively and without wasting time on low value tasks. Like looking up phone numbers or clients!
Spend more time with your clients
Integrations that matter
When you combine the data in your practice management software with Cradle, your team will answer the phone knowing who they're talking to, having the correct information in front of them, and be ready to have high value conversations with your clients immediately.
Reduce Manual Tasks
All inbound & outbound calls are automatically logged to make sure you have one source of truth for your teams calling data.
Set up in minutes...
We built a set-up wizard that makes onboarding simple, fast and enjoyable. simply follow our 3 step process to get your phone system up a running.
No downtime. Keep your existing business line running and switch to Cradle hassle-free. Sign-up and receive a free local number on us!
What's your ROI by switching to Cradle?
Work anywhere
Keep your team connected on any device, anywhere you have an internet connection. Cradle’s soft-phone is available on macOS, Windows, iOS & Android.
If you lose your internet connection Cradle can redirect incoming calls to a mobile number so you'll never miss a call.
A team that scales
Add new users to your team as soon as you need them.
A scalable team means predictable revenue. Accelerate your team's learnings by reducing ramp periods, improving scripts and optimising processes with our call recording feature.
Make sure you're integrated
Cradle integrates with XPM, FYI and HubSpot, meaning your accounting firm probably already uses tools that Cradle works with!
Always know which client is calling
Not knowing who or why a call lands on your lap can be disorienting for a focussed accountant. With an integrated phone system every person will have the right context to answer every call.
Delight your clients
We all know the feeling that exceptional service on the phone can give us. With the right information, you will enable your accountants to delight your clients.
Whether their call is a simple operational matter - when is my GST due - or a more complex discussion, ensure your team arrive prepared for the call and leave the client delighted.
Automate the boring
Using clever technology to do the boring work leaves more time for useful work.
Taking notes about a call? Sorted!
Ensuring you've spoken to every client this quarter? Nailed it!