Browse support articles
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Desktop App
- Click to call using Cradle
- Desktop App Audio Source
- Desktop App Default Country Code
- During Calls On Desktop App
- Headset options
- How do I control call recording on my computer?
- How do I log out of the desktop app?
- How does presence work?
- Making Calls With The Desktop App
- Receiving Calls On The Desktop App
- Setting up your Jabra Headset
- Signing into Cradle Desktop
- Troubleshooting Headset & Audio Issues on Windows
- Windows Audio Setting Recommendations
Setup and Administration
- Advanced Group Settings
- BYOC (Bring Your Own Carrier) details
- Call Log Page
- Change default caller ID
- Change-log
- Cradle Availability and Service Level
- Cradle installation for IT Administrators
- Custom Rule Voice Menu Recording
- Customise recordings
- Customise The Group Voicemail Recording
- Customise Your Rule Voicemail Recording
- General Networking Guidelines
- Get Cradle working with Streamline
- Holiday or shutdown period? Prep your phones!
- How can I control call recording?
- How can I invite my team?
- How can I port my current number to Cradle?
- How can I update my billing information?
- How do I cancel my account?
- How do I create Groups?
- How do I get set up?
- How do I remove a person?
- How do I set rules for incoming calls?
- How do I set up my numbers?
- How to ensure Windows respects DSCP headers
- How to get in touch with us
- Installing Cradle Desktop
- Is my internet good enough?
- Security Overview
- Set up Call Diversion
- Smart Connect
- Voicemail Overview
- What do I need to know about Call Recording with Cradle?
- What does it mean if my calls are marked as spam or private?
- What if your team are going on holiday?
- What is the Group report?
- What's the Cradle Dashboard?
- Why can't I call international numbers?
iOS App
Accounts and Billing
Android App
Integrations
- Benefits of Cradle + Xero
- Cradle + Hubspot
- Cradle + HubSpot Workflow - Dealing with Voicemail
- Cradle + HubSpot Workflow - Phone Call Attribution
- Cradle + HubSpot Workflow - SLA Assurance
- Cradle + HubSpot Workflow - Welcome Email
- Disconnecting Xero?
- Disconnecting XPM?
- Getting started with Cradle + Xero
- How can I send SMS with Cradle + Sakari?
- How to get FYI set up to work with Cradle
- Setting up Xero Integration
- Xero Integration FAQs