Cradle

The Cradle Blog

Product updates, deep dives, and lessons from building modern business communications.

"Who said what?" Using call records to resolve client issues

"Who said what?" Using call records to resolve client issues

How a clean record of client conversations turns a he-said-she-said argument into a solvable problem - and protects your fees and your reputation.

Gary Liu
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How automatic call logging helps you survive a TPB or professional-body audit

How automatic call logging helps you survive a TPB or professional-body audit

Why the records you keep of client conversations matter more than they used to and how to stop relying on memory.

Cradle
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Why We Built Cradle SMS

Why We Built Cradle SMS

For years, email has been the default way to chase this information. But the way people communicate has changed.

Isobel Baas
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Breaking Down the TPB Code Determination: What Tax Practitioners Need to Know

Breaking Down the TPB Code Determination: What Tax Practitioners Need to Know

G’day Aussie accountants!

Isobel Baas
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The Future of AI in Phone Systems

The Future of AI in Phone Systems

Learn about Cradle's insights into the future of AI in phone systems.

James McCarthy Toia
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"You don't know, what you don't know, until you know it" insights from a bookkeeper

"You don't know, what you don't know, until you know it" insights from a bookkeeper

Explore Tara McGowan's insights on bookkeeping, collaboration, and tech, crucial for success in 2024's evolving landscape.

Isobel Baas
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