Voice Menu Greetings (IVR)

Customise your menu recordings for complete personalisation

Let the person calling your business decide where they want to be directed to. Unlimited options for your Interactive Voice Response configuration, including the ability to send calls to other rules to extend the routing capability of your phone system.

Power to the caller:

With infinite combinations available, you can create a delightful customer experience by allowing your callers to choose exactly which person or team they want to speak with.

Smart options to get there faster:

Use smart selections based on data from our integrations to connect your clients with the person they need quick smart.

Extend your choices:

By allowing nested IVRs, you can create more depth in your voice menus to allow targeted call flows to take your customers where they need to be.

Keen to learn more?

Explore Voice Menu Greetings (IVR) further with Cradle