Cradle provides APIs and webhooks to allow you to deeply integrate into your systems of choice. This means you can access call logs, recordings, and events programmatically. You can then use this for advanced workflows and custom reporting.
Integrate further into your systems:
Use our APIs and webhooks to create custom integrations into your systems to utilise the data Cradle provides in the way that suits you.
Get the data you need, where you need it:
Programmatically access call logs, recordings, and events and then place that data where you need it such as local backups to help meet your compliance requirements.
Level up your own reporting:
By pulling your calls from Cradle as soon as they happen, you can create reports in the business analysis tool of your choice to have full visibility of all calling events across your business.