Cradle works with HubSpot to give you context when someone calls in, add inbound leads to your system, record and log calls against your clients, and track KPI data to support your team.
Know who’s calling:
Cradle’s Enriched Caller ID lets sales teams see who is calling, provides links directly to the client’s page in HubSpot, and shows the contact owner—allowing you to answer calls with confidence and add a personal touch.
Log every call:
After a call with a client, a log is created with a transcription, AI summary, and recording. This is filed against the client, saving you time and increasing visibility across the team.
Track KPIs:
With Cradle’s logs and HubSpot’s reporting tools, you have everything you need to take your team to the next level. See how your team spends time on the phone, which leads take up the most time, and who the top performers are.