James McCarthy

James McCarthy

James started Cradle with Max, Todd and Gary, after continual frustration that talking on the phone was a hard thing to do. He's passionate about people and loves a good yarn, especially on the phone.

Posts by James McCarthy

The Future of AI in Phone Systems

The Future of AI in Phone Systems

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3 min read
5/12/24 10:16 AM

I went to INBOUND 2022 - here's what I learnt

The wonderful experience of a somehow new yet familiar long-haul flight from the US back to New Zealand gave me plenty o …

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2 min read
10/10/22 4:04 PM

The best calling tools for your Hubspot Sales-Hub based sales team.

Calling is the single most important tool in a salesperson’s communication arsenal. After all, missed calls are missed o …

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7 min read
16/08/21 10:25 AM

Lets talk beginnings...Why did we start Cradle?

A few years ago, I was working with the team at Spidertracks. We had tools for everything. The tech world these days is …

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4 min read
3/06/21 4:09 PM

Why should smaller businesses switch to a cloud phone system?

For most people in business, the only time that they ever think about their phone system has died, and they're in desper …

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4 min read
1/05/21 1:32 PM

Grow sales and cut costs by moving your phone system to the cloud

Loyal customers have been the key for many businesses over the last 18 months, as we seek to adapt and grow through one …

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4 min read
9/07/20 1:27 PM

Cradle Wins Xero Award for the Human Touch

Bringing the ‘human’ back to an increasingly digital world has helped set Cradle apart for businesses that truly care ab …

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3 min read
26/08/19 2:02 PM

Jabra and us: Flirting leads to dating

When you’re building products for customers, the problems you hear can create a kind of fog, a mist through which it’s a …

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6 min read
18/04/18 1:56 PM

New Year, New Delightful Features!

Welcome to 2018! I hope that you managed to grab a few moments to yourself over the summer break, and arrive at your des …

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3 min read
15/01/18 3:54 PM